Help & Support for AI Agents that Never Sleep

Go to your Dashboard and click "Create New Bot". Choose your channel type (WebChat, Messenger, WhatsApp, etc.), give your bot a name, and configure its personality and role. The system will automatically generate an optimized system prompt for you.

Create a Messenger bot, then use the "One-Click Facebook Setup" button on the bot settings page. You'll be prompted to log in to Facebook and select the Page you want to connect. The bot will automatically start responding to messages on that Page.

Create a Web chatbot, then go to "Integration" in the bot settings. Copy the embed code snippet and paste it into your website's HTML before the closing </body> tag. The chat widget will appear on your site immediately.

You can upload PDF, DOCX, DOC, TXT, and CSV files. You can also add website URLs for the bot to scrape and learn from. The bot processes all content and creates a searchable knowledge base.

Each AI response uses credits based on the complexity. Your plan includes a monthly credit allocation. You can monitor usage in your dashboard and purchase additional credits if needed. Trial accounts come with free starter credits.

Yes! When a customer requests human help or the AI detects complex issues, the conversation is automatically handed off to your staff. You can manage handoffs from the Staff Dashboard or CRM section.

Yes, all new accounts start with a free trial that includes credits and full access to features. You can upgrade to a paid plan anytime to get more credits and advanced capabilities.